Careers

Medical Receptionist (Stretton, Cheshire)

 

Who we are

The Harvey Rhys Clinic is an independent Private GP clinic based in Cheshire, founded in 2019. Our mission is to change the experience of individual and family healthcare. We recognise and value the long-term relationship between GP and patient. Our ‘continuity of care’ ethos is there to support our members to live a happy and healthy life.

We employ the best healthcare personnel, and deliver services in a modern, private setting enabling us to see patients when they need and for as long as they need. They say that charity begins at home well so does happiness. That is why our team is our priority. A happy clinical and administrative team means we can continue to provide the best day-to-day primary care.

Work with us

We are looking for a Receptionist to join our patient advocacy team. You will be responsible for providing a welcoming and friendly environment for our members in our Stretton clinic.

You will undertake all front of house duties and assisting members to ensure they have a pleasant visit. You will also ensure that the premises are kept clean and tidy in between visits from the cleaning staff. Also, you will work closely with our clinical team, supporting them day to day with prescription management, referrals and bookings of future member appointments. You will also be responsible for scanning any/all correspondence received into our patient management system. This role is a part time role for 25 hours per week.

You will bring

  • Experience in a medical or clinical setting is a bonus
  • Positive energy and a courteous manner
  • Enthusiastic about developing internal systems and processes
  • Will be a “team player” and willing to work in a multi-disciplinary team
  • Excellent communication and interpersonal skills

What we offer

  • Competitive Salary
  • Part of a dynamic, fast growing company
  • Training opportunities
  • Pension scheme
  • Full uniform provided

Please contact recruitment@harveyrhys.com for further information regarding this role

Patient Advocate (Cheshire)

 

Who we are

The Harvey Rhys Clinic is an independent Private GP clinic based in Cheshire, founded in 2019. Our mission is to change the experience of individual and family healthcare. We recognise and value the long-term relationship between GP and patient. Our ‘continuity of care’ ethos is there to support our members to live a happy and healthy life.

We employ the best healthcare personnel, and deliver services in a modern, private setting enabling us to see patients when they need and for as long as they need. They say that charity begins at home well so does happiness. That is why our team is our priority. A happy clinical and administrative team means we can continue to provide the best day-to-day primary care.

Work with us

We are looking for a Patient Advocate to join our patient advocacy team and work from the Harvey Rhys “Hub”. The hub is Harvey Rhys’ back office support function that ensures an efficient running clinic and exceptional experience for all of our members. You will play a pivotal role in HRC providing excellent customer services levels.

As an advocate you will be responsible for; answering incoming calls from members relating to bookings, prescriptions, referrals and also monitoring the incoming email enquiries. You will also communicate with local practices, hospitals and pharmacies with regards to our members healthcare administration and follows ups. Overall, you will be friendly and courteous in your manner towards all members and deliver an excellent member experience.

You will bring

  • Experience in a medical or clinical setting is a bonus
  • Positive energy and a courteous manner
  • Enthusiastic about developing internal systems and processes
  • Will be a “team player” and willing to work in a multi-disciplinary team
  • Excellent communication and interpersonal skills via phone and email

What we offer

  • Competitive Salary
  • Part of a dynamic, fast growing company
  • Training opportunities
  • Pension scheme

Please contact recruitment@harveyrhys.com for further information regarding this role